Hotel staff Archives

Service vs. Hospitality: What’s the Difference?

In the hospitality industry, the terms "service" and "hospitality" are often used interchangeably. However, while they are closely related, they represent two very different concepts. Understanding this distinction is crucial…

Hotelier Community March 10, 2025

Hotel News

Why the Hotel Workers’ Strike Matters to Every American

The hospitality industry, often considered the backbone of the American service sector, has recently become the epicenter of a significant labor movement. Hotel workers, many of whom work in some…

Hotelier Community September 4, 2024

Hotel News

Thousands of U.S. Hotel Workers Walk Out in Strike for Better Pay and Working Conditions

In a historic display of solidarity, more than 10,000 hotel workers from major chains like Hilton, Hyatt, and Marriott took to the streets over Labor Day weekend, walking off the…

Hotelier Community September 4, 2024

Sales & Marketing

10 Simple Tips for Hotel Front Desk Training

Introduction The Importance of Hotel Front Desk Training Welcome! If you're here to learn about making your hotel's front desk the best it can be, you're in the right place.…

Peters Cole July 5, 2024

Buyer Insights

Hotel Staff Professionalism: Why It Matters

Introduction Imagine going to a hotel where you feel welcomed and cared for, from the moment you step in until you leave. How likely are you to go back there?…

Peters Cole February 7, 2024