hospitality Archives

Your All-Access Preview at AAHOACON25

Editor note (September 2026): AAHOACON25 has already taken place. This preview is kept as a record of the announced general-session lineup. For current association news, see our Hotel News hub…

Hotelier Community April 10, 2025

Sales & Marketing

Service vs. Hospitality: What’s the Difference?

In the hospitality industry, the terms "service" and "hospitality" are often used interchangeably. However, while they are closely related, they represent two very different concepts. Understanding this distinction is crucial…

Hotelier Community March 10, 2025

Holiday-travel-showing-a-diverse-group-of-travelers.

Hotel News Sales & Marketing

Holiday Travel on the Rise: Majority of Americans Likely to Travel for Leisure

Holiday Travel on the Rise: Majority of Americans Set to Travel for Leisure Despite Inflation Challenges WASHINGTON (Nov. 15, 2024) – The holiday season is here, and Americans are ready…

Hotelier Community November 15, 2024

Hotel News

Phoenix M&E Market Booms with 19.7% Growth in October

Phoenix is experiencing a surge in the meetings and events (M&E) sector, outperforming other major markets with a remarkable 19.7% year-over-year growth in October. This impressive performance, reported by Cendyn's…

Hotelier Community November 14, 2024

Sales & Marketing

8 Best Strategies to Maximize Hotel Efficiency

In the competitive hospitality industry, maximizing efficiency is crucial for maintaining profitability and guest satisfaction. Hoteliers constantly seek ways to streamline operations, enhance service quality, and optimize resources. Here are…

Ava Horder September 10, 2024

Hotel News

Why the Hotel Workers’ Strike Matters to Every American

The hospitality industry, often considered the backbone of the American service sector, has recently become the epicenter of a significant labor movement. Hotel workers, many of whom work in some…

Hotelier Community September 4, 2024