Peters Cole, Author at Hotelier Community

Boost Your Hotel’s Bookings: Ditch OTA Commissions with Smart Tech Upgrades

Hey there, dear hoteliers and resort owners! Let's have a chat about something that's probably been on your mind: those pesky OTA (Online Travel Agencies) commissions. Sure, OTAs like Booking.com…

Peters Cole August 31, 2024

Hospitality Tech

Elevating Guest Experiences Through Technology: A Guide for Modern Hoteliers

In the hospitality industry, the guest experience is everything. It's the heart and soul of what we do, dictating not only immediate satisfaction but also long-term loyalty and advocacy. As…

Peters Cole August 22, 2024

Hospitality Tech

Exploring the Hospitality World: A Simple Guide for Beginners

Introduction Welcome to the wonderful world of hospitality! This guide is like your friendly map to understanding a very special industry. What is the hospitality industry, you ask? Well, imagine…

Peters Cole August 20, 2024

Sales & Marketing

10 Ways to Impress Hotel Guests and Earn More Business

Introduction In the hotel business, making guests happy is very important. When people stay at a hotel, they want more than just a bed to sleep in. They are looking…

Peters Cole August 12, 2024

Sales & Marketing

How to Respond to Hotel Reviews: The Complete Guide

Learning How to Respond to Hotel Reviews: Why Reviews Matter Hotel reviews are like gold in the hospitality industry. They're what potential guests read before deciding to book a room,…

Peters Cole August 7, 2024

Sales & Marketing

How to Attract Domestic Tourists: 10 Strategies to Know

Introduction Hello and welcome! Are you trying to get more people from your own country to visit your area or use your business? You're in exactly the right spot. In…

Peters Cole July 8, 2024

Sales & Marketing

10 Simple Tips for Hotel Front Desk Training

Introduction The Importance of Hotel Front Desk Training Welcome! If you're here to learn about making your hotel's front desk the best it can be, you're in the right place.…

Peters Cole July 5, 2024

Sales & Marketing

8 Easy Ways Hotels Can Find What Customers Don’t Like

Introduction In the world of hotels today, it's really important to know what your guests need and what troubles they might be facing. Think of the hotel business as a…

Peters Cole June 26, 2024

Hospitality Tech

How to Hire the Best Hotel Staff: A Full Guide

Introduction Welcome to "The Complete Guide to Hiring Hotel Staff," your go-to resource for everything you need to know about assembling the perfect team for your hospitality business. Whether you're…

Peters Cole June 21, 2024

Hospitality Tech

How to Manage a Luxury Hotel: A Simple Guide

Introduction Welcome to the world of luxury hotel management, a field that combines the glamour of upscale hospitality with the precision of expert business strategy. For anyone intrigued by the…

Peters Cole June 16, 2024